AHLA Appoints Chip Rogers as President and CEO
WASHINGTON, D.C.—The American Hotel & Lodging Association (AHLA) announced that Chip Rogers will succeed Katherine Lugar as president and CEO, effective in the new...
Hospitality Leadership Program Gets High Grades From Grads
Peggy Berg is director of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry....
Employee Retention Means Benefits Done Right
“So much of employee retention is driven by effective leadership and company culture.” According to the common wisdom of today, this goes without saying. However,...
Trading Places: Managers ‘Walk the Walk’ of Hotel Staff
According to The Chase Park Plaza’s Director of Marketing and Sales Frederik Houben, job swapping, such as was recently implemented at The Chase Park...
How to Hire the Best Front-Desk Team
The front desk serves as the gatekeeper and the heart of a hotel—the hub that greets guests, acts as a local guide, answers questions,...
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Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
14 Hotel Companies Among 2019 Best Employers for Diversity
Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...