Housekeeping

Essential Topics to Cover in Daily Pre-Shift Meetings

Pre-shift meetings are a fundamental and indispensable means to convey important info to all housekeeping employees regarding that day’s business and priorities. Here are...

Staying Healthy in the Face of Ebola

Travelers aren’t immune to the fear of Ebola generated by top headlines, so even though the dangers of a serious outbreak in the United...

Kempinski Hotels Appoints New COO

GENEVA—Kempinski Hotels has announced that Duncan O’Rourke has stepped down from his role as chief operating officer to consider other career opportunities. He is...

Hotels Can Maximize the Value of Unsold Rooms

The empty hotel room is a fact of life. On a given night, that might not seem like a significant problem. But when considered...

Haunted Hotels Scare Up Business

Things that go bump in the night, appear out of nowhere in 1930s-era housekeeping garb, or unexpectedly tie towels in a knot while guests...

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virtual reality

Virtual Reality Used in Design and Development Of $1.5B Hard Rock Hotel & Casino

SEATTLE - HTC VIVE shared that its VIVE Pro HMDs (virtual reality headset) and the VIVE VR platform were used in the design and...
hotel zetta

How Hotel Zetta Amplifies Tech-Forward Guest Experiences

SAN FRANCISCO – Hotel Zetta, a San Francisco hotel managed by Viceroy Hotels & Resorts and owned by Pebblebrook Hotel Trust now features new...
Comings and Goings

This Week’s Comings & Goings

Julienne Smith has been named senior vice president, development in the Americas region for InterContinental Hotels Group (IHG). Smith will increase the company’s presence...

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