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Renaissance Los Angeles Airport Hotel

With a New Look, Renaissance Hotels Launches a Global Marketing Campaign

Bethesda, Md.–On the heels of its reimagined global design strategy, Renaissance Hotels, part of Marriott International, this week announced its continued brand evolution with...
Businessman walking in hotel lobby with suitcase and using his smart phone. Male business traveler in hotel hallway with cellphone and luggage.

Five Guest Engagement Strategies—and How Much Staff Effort They Require

An engaged guest is a loyal guest and the most effective salesperson a property has. Understanding how to engage guests is essential for a...

Kimpton Onyx Hotel Partners with Boston Instagram Artists

Boston, MA – Kimpton Onyx Hotel and Following Boston, a group of Instagram artists, have partnered to exhibit the work of local photographers who...
Travel demand during COVID

Six Steps to Unlocking Guest Demand During COVID

U.S. hotels are suffering historically low occupancy rates, and have lost billions in room revenue while shedding millions of jobs since March. According to...
man on phone

Five Ways Hotels Can Use Instagram Stories

Instagram Stories is a powerful tool for hospitality marketing. Hotels can use Instagram to create a buzz of engagement around their brand, location, and...
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Hotel Eastlund, BW Premier Collection

BWH Hotels’ Soft Brands Empower Independent Hotels with Global Strength 

As travelers increasingly seek authentic, locally inspired experiences, BWH Hotels is meeting the moment with a diverse portfolio of soft brands that blend individuality...
Waldorf Astoria New York

Waldorf Astoria New York to Reopen After Renovation

NEW YORK CITY—Waldorf Astoria New York offered the first looks at a restoration of the hotel’s architecture with new designs. The property, which closed...

J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile...

TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North...
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