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Five Ways to Ready Spas for Reopening

Predicting business outcomes during the COVID-19 pandemic has been nearly impossible. But one thing is for certain: Owners and operators are all changing how...
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How Data and Technology Can Enhance Hotel Cleanliness

The COVID-19 pandemic sparked discussions around sanitation and cleanliness in hotels. Businesses are now navigating these shifts in their operations and accommodating all necessary...
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Cornerstone Collective Creates Nexus Design Standards to Provide Updated and Unified Safety Protocols

BOISE, IDAHO — Officials of the Cornerstone Collective recently announced a program to provide hotel brands, owners, and operators with a road map to...
Americana Ballroom at Loews Miami Beach Hotel

Loews Hotels Introduces New Approach to Virtual and Hybrid Meetings

NEW YORK — Loews Hotels announced this week the launch of “StreamLine by Loews,” a brand-wide approach to virtual gatherings. Whether meetings are virtual,...
MGM Resorts

MGM Resorts Lays Out Health and Safety Plan for Meetings and Conventions

LAS VEGAS — MGM Resorts International this week announced a plan designed to facilitate the safe return of meetings and conventions at the company's...
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A Lens on Loyalty: Program Membership, Contribution, Liability, and Costs Continue to Grow 

Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker economic conditions....

AAA: 79.9 Million Travelers to Head 50 Miles or More From Home Over Thanksgiving

WASHINGTON, D.C.—AAA projects 79.9 million travelers will head 50 miles or more from home over the Thanksgiving holiday travel period. For the first time,...

Aloft Tallahassee Downtown Completes Communal Space and Guestroom Renovation

TALLAHASSEE—Aloft Tallahassee Downtown announced that it has recently completed a multi-million-dollar renovation, refreshing the hotel’s communal spaces and 162 guestrooms. Located on North Monroe...
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