F&B Management Strategies That Help Drive Revenue

When successfully managed, on-site food and beverage venues and offerings can drive significant revenue for hotels in the right markets. However, it’s important that...

Improving Front Desk Operations Starts with an Empowered Team

The front desk experience can make or break a guest’s hotel stay. When the process is done right, the guest is delighted, either from...

Communication Is Key When Revamping Housekeeping Procedures

From bed wars to bathroom wars, the hotel industry has fought hard to maintain consumer appeal in the face of change. Over the course...

Determining the Proper Order to Clean Guestrooms

Many housekeeping attendants often express confusion about the proper order in which guestrooms should be cleaned each day. The ideal order should be based...

How to Make a Bed in Under Five Minutes

The trick to bed-making efficiency is to reduce movement around the bed and to minimize unnecessary movements that will consume time and possibly tire...
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Isaac Hicks Pyramid Global Hospitality

New Pyramid Global Hospitality COO Continues Focus on Big Data to Benefit Owners

Pyramid Global Hospitality Chief Operating Officer Eric Habermann retired in April following seven years with the company and a nearly 40-year career in hospitality....
Grand Hyatt Kauai Resort & Spa

Grand Hyatt Kauai Resort & Spa Launches Scholarship Program

Grand Hyatt Kauai Resort & Spa, a 605-room resort, announced the launch of a scholarship program to support the continued education of its colleagues...
Conrad Orlando

Hilton Surpasses 500 Hotels in Florida

MCLEAN, Virginia, and MIAMI, Florida—Hilton announced a major milestone as the company surpassed 500 open hotels across Florida. This growth was fueled in part...
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