PIPs

Property Improvement Plan

A property improvement plan (PIP) is required to bring a hotel in compliance with brand standards. According to HVS, an effective PIP should help...
vacation spending

The Do’s and Dont’s of Cleaning Stayover Rooms

When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do's...
Intoxicated guest

The Room Key: What Do You Do With an Intoxicated Guest?

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Have a question for our experts? Submit it...
front desk workforce

Five Health and Safety Tips for Hotel Staff

From clean, pressed sheets and fluffy white towels to impeccably dressed staff serving every guest with a beaming smile, many things contribute to the...
Hand hanging 'Do Not Disturb' sign on hotel door

The Room Key: Discovering Illegal Operations in a Guestroom

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Have a question for our experts? Submit it...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...