Smooth Travels

handy, the flagship product from Tink Labs Limited, is a mobile travel solution that combines the functionality of a personal smartphone and hotel services...

Digital Concierge

Bridging guest connectivity with experience-based travel, Guest Impressions’ Conciergo virtual concierge becomes available to hotel guests as soon as they access a property’s Wi-Fi....

Quick Response

Whistle is a guest messaging platform for hotels that allows for real-time communication through SMS and mobile messaging. The platform improves service scores and...

Easy Privacy

Axxess Industries’ PrivacyService is comprised of an electronic “Do Not Disturb” touchpad that communicates to staff whether a guest wants privacy or needs housekeeping...
Como Audio Musica

Listen Up

Como Audio’s Musica allows guests to listen to music from all their streaming services, including Spotify, Tidal, and Amazon Music. The Musica has a...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...