Property Improvement Plan
A property improvement plan (PIP) is required to bring a hotel in compliance with brand standards. According to HVS, an effective PIP should help...
The Importance of Incident Reports in Hospitality
The things that can and do go wrong in a hotel can be the stuff of lawsuits and worse, so it behooves hotel management...
10 Tips To Prevent Bed Bug Problems at Hotels
Summer is traditionally the time of year when bed bugs peak in activity. The causes are not well studied and could be related to...
Five Health and Safety Tips for Hotel Staff
From clean, pressed sheets and fluffy white towels to impeccably dressed staff serving every guest with a beaming smile, many things contribute to the...
Crisis Management
No one in any type of business likes to think about all the things that can go wrong over the course of a day....