cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Intoxicated guest

What Do You Do With an Intoxicated Guest?

Have a question for our experts? Submit it here. What do you do with an intoxicated guest? "Recently, a guest who was visibly intoxicated walked through my...

Taking Steps to Help Prevent Suicides in Hotels

On July 20, 1995, comic book writer George Caragonne checked into the Marriott Marquis in New York City intent on taking his own life....

Eight Traits That Make a Successful Leader in Hospitality

Instruction from our parents, interactions with coworkers, and experiences at previous jobs and from life, in general, are all factors that can play a part...

The Do’s and Dont’s of Cleaning Stayover Rooms

When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do's...
Advertisement

Most Popular

Red Lion Gillette and Sonesta Grand Rapids Open

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the opening of Red Lion Gillette and Sonesta Grand Rapids. Red Lion Gillette is a 159-room, select-service value...

Driftwood Capital Provides Mezzanine Financing for Sheraton Dallas Hotel

DALLAS—Driftwood Capital, through its lending fund Driftwood Lending Partners, LP (DLP), provided $30 million in mezzanine financing for the refinancing of the Sheraton Dallas...
management companies

Compensation Declaration: Why the Growth of Management Company Fees Slowed in 2023

Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19...
Advertisement