How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Intoxicated guest

What Do You Do With an Intoxicated Guest?

Have a question for our experts? Submit it here. What do you do with an intoxicated guest? "Recently, a guest who was visibly intoxicated walked through my...

Taking Steps to Help Prevent Suicides in Hotels

On July 20, 1995, comic book writer George Caragonne checked into the Marriott Marquis in New York City intent on taking his own life....

Eight Traits That Make a Successful Leader in Hospitality

Instruction from our parents, interactions with coworkers, and experiences at previous jobs and from life, in general, are all factors that can play a part...

The Do’s and Dont’s of Cleaning Stayover Rooms

When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do's...
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Hotel Eastlund, BW Premier Collection

BWH Hotels’ Soft Brands Empower Independent Hotels with Global Strength 

As travelers increasingly seek authentic, locally inspired experiences, BWH Hotels is meeting the moment with a diverse portfolio of soft brands that blend individuality...

J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile...

TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North...
Homewood Suites Tampa Brandon

HREC Arranges Sale of Homewood Suites by Hilton Tampa-Brandon

DENVER, Colorado; TAMPA, Florida; ATLANTA, Georgia—HREC Investment Advisors announced that it has arranged the sale of the 126-guestroom Homewood Suites Tampa Brandon in Tampa,...
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