Food Waste

Five Ways to Reduce and Manage Food Waste in Hotels

Up to a third of all food is discarded or spoiled prior to consumption, according to the Food and Agriculture Organization of the United...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...

Tips for Deep Cleaning a Hotel Guestroom

For many hotels, the slower winter months are a perfect time to ramp up deep cleaning efforts in guestrooms. Deep cleaning is the process...
Housekeeping Times

How to Calculate Housekeeping Times

Time is money. For the lodging industry, this is especially applicable when it comes to cleaning costs. Many facility managers assume they can multiply...
front desk check in

Improving Front Desk Operations Starts with an Empowered Team

The front desk experience can make or break a guest’s hotel stay. When the process is done right, the guest is delighted, either from...

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Comings and Goings

This Week’s Comings and Goings

Radisson Hotel Group announced the appointment of Rebecca Lieberman as chief human resources officer. Lieberman previously served as vice president, human resources, for the...
Giving for Good 2019

IHG’s Second Annual Giving for Good Month Sets New Record

For each IHG colleague that took part of the Annual Giving for Good Month, IHG contributed funds totaling $400,000 to charitable organizations supporting four...
Guest arrives in guestroom

Are Full-Service Hotels a Thing of the Past?

Full-service hotels have long been a model of high performance, outperforming the rest of the U.S. hotel industry in nearly every conceivable benchmark for...

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