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Hicham Jaddoud

Hicham Jaddoud
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Dr. Hicham Jaddoud, MBA, CRDE, is senior director of hospitality with North Star Mohican Casino & Resort.
Intoxicated guest

The Room Key: What Do You Do With an Intoxicated Guest?

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Have a question for our experts? Submit it here. What do you do with an intoxicated guest? "Recently, a guest who...
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