Three Ergonomics Interventions To Prevent Hotel Housekeeping Injury
Ergonomics is defined as the design of the workplace, equipment, machine, tool, product, environment, and system, taking into consideration the human’s physical, physiological, biomechanical,...
Improving Front Desk Operations Starts with an Empowered Team
The front desk experience can make or break a guest’s hotel stay. When the process is done right, the guest is delighted, either from...
F&B Management Strategies That Help Drive Revenue
When successfully managed, on-site food and beverage venues and offerings can drive significant revenue for hotels in the right markets. However, it’s important that...
Communication Is Key When Revamping Housekeeping Procedures
From bed wars to bathroom wars, the hotel industry has fought hard to maintain consumer appeal in the face of change. Over the course...
Four Guidelines for Managing a Successful Hotel Renovation While Keeping Doors Open
The reasons for renovating a hotel can vary—repositioning the brand, adding capabilities that make the property more competitive, conducting post-disaster repairs, or simply adhering...