Hilton Worldwide, IBM Introduce Robot Concierge
MCLEAN, Va.—Hilton Worldwide and IBM today announced a collaboration to pilot "Connie"—the first Watson-enabled robot concierge in the hospitality industry. Connie draws on domain...
Five Front Desk Face-Forward Focus Items to Drive Service Scores
Like the adage "a picture is worth a thousand words," a positive review is worth a thousand room nights for hotels. Good feedback about...
LodgeNet Expanding Partnership With DirecTV After Emerging From Bankruptcy
Colony Capital's acquisition of LodgeNet is expected to close at the end of the month, and LodgeNet will exit bankruptcy protection and begin its...
Quiet Space: How Soundproofing Technology Is Stopping Noise in Hotels
Noise complaints are some of the most prominent and consistent grievances in the hotel industry. Guests worry about noisy neighbors, loud children, and sounds...
Carillon Miami Wellness Resort To Open After $10 Million Renovation
Situated along the largest stretch of beach in Miami, Carillon Miami Wellness Resort is undergoing a $10 million renovation, including upgrades to 150,000 square...
Most Popular
Choice Hotels Repositions Park Inn by Radisson Brand
Choice Hotels International is shifting its Park Inn by Radisson brand to the premium value space, announced at its 68th Annual Convention at the...
IHG Hotels Opens First avid hotels and Candlewood Suites Dual-Branded Property in North Platte
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced the opening of its first dual-branded avid hotels and Candlewood Suites property in North Platte,...
Choice Hotels International Takes It to the ‘Next Level’ at 68th Annual Convention
Choice Hotels International (NYSE: CHH), one of the world’s largest lodging franchisors, kicked off its 68th annual convention in Las Vegas yesterday, highlighting the company’s strong...
Advertisement