Ask Anthony: Is the Customer Really Always Right?
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...
IHG Hotels & Resorts Updates Digital Booking Experience
ATLANTA—IHG Hotels & Resorts announced the launch of an updated digital booking experience for its guests, which leverages cloud-based platforms. The booking experience allows...
My Place Activates Stay Rewarded Loyalty Program
ABERDEEN, S.D.—My Place Hotels of America today rolled out its guest loyalty program, Stay Rewarded, offering access to benefits that allow guests to enhance...
Flexible and Functional
In today’s high-tech world, more and more hotels are offering business travelers sleek and flexible meeting spaces equipped with the latest technologies. That is...
IHG Hotels & Resorts Launches Bookable Turn Up Service in NYC
ATLANTA—IHG Hotels & Resort’s voco hotels launches new bookable Turn Up Service rooms in New York City. The limited-edition rooms will provide guests with...
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IHG Hotels & Resorts Implements Apple AirPlay at North American Hotels
NEW YORK—IHG Hotels & Resorts launched Apple AirPlay in the first phase of hotel rooms, giving guests the ability to stream content privately from...
Davidson Hospitality Group Recommits to Sustainability
ATLANTA, Georgia—Davidson Hospitality Group announced its renewed commitment to sustainability and conservational efforts through streamlined engineering management, strategic operational partnerships, food and beverage programs,...
Maverick Hotels and Restaurants Adds Two Properties to Managed Portfolio
BOSTON, Massachusetts—Maverick Hotels and Restaurants announced that it has added The York Beach Surf Club and The Sea Latch Inn, both located in York...
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