feedback loop

Feedback Loop: How the Hospitality Industry Can Improve Customer Experience Post COVID-19

The hospitality industry may be the industry most heavily affected by COVID-19. People have not traveled; they have hunkered down at home while holiday...
Wellness

Wellness Initiatives Make Hotel Guests More Comfortable to Travel

As many U.S. travelers begin vacationing once more, hotels and hotel companies are implementing health and wellness initiatives and standards to make guests feel...
rapid COVID test

Four Things Hoteliers Should Know About Rapid COVID Testing

Many situations today, including international travel and event attendance, require a negative COVID test or proof of vaccination. Given that the usefulness of COVID...
Wave Resort

Wave Resort Is Shifting Perceptions of the Jersey Shore

Traditionally, the Jersey Shore is known for its boardwalks, arcades, and food stands. But Wave Resort in the Pier Village neighborhood of Long Branch,...
St. somewhere

St. Somewhere Collection Launching in Isla Holbox in Fall 2021

MIAMI—Karisma Hotels & Resorts, with a portfolio of luxury resort properties across Latin America, the Caribbean, and Europe, and Margaritaville, a global lifestyle brand...
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Keeping a Constructive Tax Policy: AHLA Fights to Preserve Tax Provisions That Protect Small-Business...

The Tax Cuts and Jobs Act (TCJA), enacted in 2017, made changes to the tax code that have delivered significant benefits to the hotel...
TownePlace Suites Duluth hotel

TownePlace Suites by Marriott Hotel Opens in Duluth

CORALVILLE, Iowa—Kinseth Hospitality Companies (KHC), in partnership with the Duluth Chamber of Commerce and the Hermantown Chamber of Commerce, announced the opening of the...

Green Key Global Expands its Sustainability Portfolio With Launch Of Green Key Ready

WASHINGTON—One year after the American Hotel & Lodging Association (AHLA) and the Hotel Association of Canada (HAC) united to co-own and operate Green Key...
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