Communication Tools: Building Guest Loyalty Through Text Messages
A top priority for hotels is keeping guests happy and building guest loyalty to create repeat and return guests. When focusing on existing clients...
IHG Hotels & Resorts Rebrands Loyalty Program to IHG One Rewards
The travel industry is roaring back to life. From summer vacations to family reunions, people are making up for lost time and memories. IHG...
Westgate Resorts Launches the World of Westgate Loyalty Program
ORLANDO—Westgate Resorts announced the launch of its first-ever loyalty program, the World of Westgate. The World of Westgate program is for both timeshare owners...
Margaritaville Hotels & Resorts Releases Perks Program
ORLANDO—Margaritaville announced its new hospitality affinity program, Margaritaville Perks. With no points, levels to reach, or waiting for qualification, Margaritaville Perks offers guests simple...
MGM Resorts to Roll Out Reimagined MGM Rewards Program
MGM Resorts is rolling out its reimagined loyalty rewards program, MGM Rewards, on February 1, 2022, providing access for both gaming and non-gaming guests...
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Grand Hyatt Atlanta Launches the Completion of Its Multi-Phased Renovation
ATLANTA, Georgia—Grand Hyatt Atlanta in Buckhead announced the completion of its multi-phased renovation. In collaboration with DLR Group and designONE studio, this renovation incorporates...
LG Launches Commercial Robotic Vacuum Cleaner for Hotels
LINCOLNSHIRE, Illinois—LG Electronics USA has introduced a commercial-grade autonomous vacuum cleaning device, developed in collaboration with the Marriott Design Lab. The LG Robotic Vacuum...
Hunter Hotel Advisors Closes $31.47 Million in Financing for Three Hotels
ATLANTA, Georgia—Hunter Hotel Advisors (HUNTER) announced the closing of $31.47 million in financing for three hotel properties. Senior Vice President of Capital Markets Adeel...
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