Thompson Chicago

Hyatt Adds Thompson Hotels To Loyalty Program

CHICAGO—Hyatt Hotels Corporation announced the introduction of Thompson Hotels as the first former Two Roads Hospitality LLC brand to join the World of Hyatt...
Travel

Radisson Rewards Expands Portfolio of Airline Partners

MINNEAPOLIS—Radisson Rewards, the global rewards program of Radisson Hotel Group, has expanded its portfolio of airline partners to allow Radisson Rewards members to redeem...
Grand Copthorne Waterfront Singapore

Millennium Hotels & Resorts Creates New Rewards Program

SAN FRANCISCO—Hospitality group Millennium Hotels & Resorts this week launched its new My Millennium Guest Reward Program. The new loyalty program prioritizes simplicity, inclusivity,...
Woman working at a hotel handing a loyalty card or card key at the front desk

Preferred Hotels & Resorts Launches ‘I Prefer Alliance’ Loyalty Platform for Independent Hotels

Preferred Hotels & Resorts has launched I Prefer Alliance, a new loyalty platform that allows independent hotels and regional hotel brands to extend full...
Accor Live Limitless

Accor Creates New Lifestyle Loyalty Program: Accor Live Limitless

Accor announced today a shift of its loyalty program into a fully integrated global platform incorporating rewards, services, and experiences across the company's entire...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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