Sonesta Travel Pass Debuts as Company’s Unified Loyalty Program

NEWTON, Massachusettes—Sonesta International Hotels Corporation announced the debut of its unified loyalty program, Sonesta Travel Pass, and combined website, ushering in a new era...
Unity by Hard Rock

Unity by Hard Rock Launches as Company’s Loyalty Program

HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock's portfolio of...
Mr & Mrs Smith

World of Hyatt Platform Adds More Than 700 Properties From Mr & Mrs Smith

CHICAGO—Hyatt Hotels Corporation announced that World of Hyatt is offering members access to earn and redeem at a collection of more than 700 boutique...
Select Guests Loyalty Program

Omni Hotels & Resorts Updates Select Guest Loyalty Program

DALLAS, Texas—Omni Hotels & Resorts announced new details about its Select Guest Loyalty Program. Representing the first program transformation in a decade, members will...
3 key practices

Three Key Practices for a Strong Loyalty Program

Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean...
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Isaac Hicks Pyramid Global Hospitality

New Pyramid Global Hospitality COO Continues Focus on Big Data to Benefit Owners

Pyramid Global Hospitality Chief Operating Officer Eric Habermann retired in April following seven years with the company and a nearly 40-year career in hospitality....
Grand Hyatt Kauai Resort & Spa

Grand Hyatt Kauai Resort & Spa Launches Scholarship Program

Grand Hyatt Kauai Resort & Spa, a 605-room resort, announced the launch of a scholarship program to support the continued education of its colleagues...
Conrad Orlando

Hilton Surpasses 500 Hotels in Florida

MCLEAN, Virginia, and MIAMI, Florida—Hilton announced a major milestone as the company surpassed 500 open hotels across Florida. This growth was fueled in part...
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