My Place Convention 2019

My Place Announces New Loyalty Program at 2019 Convention

SAN DIEGO—The 2019 My Place Hotels Convention, which took place from April 23-25 at The Hard Rock Hotel in San Diego, saw record attendance...
Dr. Steven Boyes at Marriott TED Fellows Salon in Cape Town, courtesy of Marriott Hotels.

Marriott Expands Partnership With TED

BETHESDA, Md.—Entering its third year of collaborations with TED, Marriott Hotels today announced new program extensions. This year, for the first time, Marriott Hotels...
Marketing costs

Earn More Loyal Guests by Getting Reservation Sales and Marketing Teams on the Same...

For decades, the reservation sales team has been the last stop at the morning debrief in terms of understanding how a hotel is performing...
Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort

Wyndham Rewards Adds La Quinta, New Member Benefits

PARSIPPANY, N.J.—Wyndham Rewards today announced the addition of new program benefits for its more than 70 million enrolled members around the globe—including the introduction...
Grand Copthorne Waterfront Hotel

Millennium Hotels & Resorts Launches Corporate Booking Product

SAN FRANICSCO—Millennium Hotels & Resorts launched a corporate bookings product, Millennium for Business. Breathing new life into its previous offering, Business Direct, the new...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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