Extended Stay America Updates Extended Perks Membership Program
CHARLOTTE, North Carolina—Extended Stay America formally announced new benefits and savings to its Extended Perks membership program. At the center of the program is...
Preferred Travel Group Reintroduces I Prefer Hotel Rewards
NEW YORK—Preferred Travel Group, a family-owned company that operates hotel brands Preferred Hotels & Resorts, Beyond Green, Historic Hotels of America, and Historic Hotels...
Building Relationships: Creative Ways to Impact Customer Retention
Hospitality was one of the industries hardest hit by pandemic shutdowns, travel restrictions, and canceled events. As demand returns for leisure travel, events including...
Wyndham Launches New In-App Planning and Booking Tool: Road Trip Planner
At the height of the pandemic in September 2020, Wyndham introduced its Wyndham Hotels & Resorts mobile app to serve as a foundation for...
citizenM Launches Loyalty Program: mycitizenM+
citizenM launched a loyalty program called mycitizenM+. mycitizenM+ doesn't have points to collect, levels to achieve, or welcome gifts. Members sign up for a...
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Compensation Declaration: Why the Growth of Management Company Fees Slowed in 2023
Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19...
The George Hotel Opens in Georgetown, South Carolina
CHARLESTON, South Carolina—The Indigo Road Hospitality Group has opened The George Hotel, a 56-key boutique property in Georgetown, South Carolina. The George represents milestones...
Knowland: Nashville Leads Meetings and Events Volume in April
ARLINGTON, Virginia—Knowland reported that Nashville saw an uptick in meetings and events in April, growing 38.0 percent year-over-year (YOY). Las Vegas continued a steady...
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