3 key practices

Three Key Practices for a Strong Loyalty Program

Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean...
guest loyalty program

A Lens on Loyalty: Guest Loyalty Programs Provide Benefits, but the Fees Are Rising

Over the years, the fees hotel owners pay to franchise companies have typically grown at a pace greater than the rise in hotel rooms...

Choice Integrates All Radisson Americas Brands Onto Central Reservation System

ROCKVILLE, Maryland—Choice Hotels International, Inc. announced that all nine Radisson Hotels Americas brands—including Radisson Blu, Radisson, and Country Inn & Suites—are now available to...
World of Hyatt

Hyatt Brings Dream Hotels Into World of Hyatt Loyalty Program

CHICAGO—Hyatt Hotels Corporation announced the completion of the integration of the Dream Hotels brand, as well as The Chatwal, The Time New York, and...

Extended Stay America Updates Extended Perks Membership Program

CHARLOTTE, North Carolina—Extended Stay America formally announced new benefits and savings to its Extended Perks membership program. At the center of the program is...
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Historic Inn at Warner Hall Acquired by BluWater Group

GLOUCESTER, Virginia—BluWater Group, an Orlando, Florida-based private equity firm, announced today the expansion of its portfolio with the acquisition of the Inn at Warner...

The Westin Cape Coral Resort at Marina Village Promotes Keneven to Senior Sales Executive

CAPE CORAL, Florida—The Westin Cape Coral Resort at Marina Village announces the promotion of Sandra Keneven to senior sales executive. In this new role, Keneven will...
Mark Hoplamazian

Hyatt Discloses Exclusive Discussions With Playa Hotels & Resorts N.V.

CHICAGO, Illinois—Hyatt Hotels Corporation today disclosed it has executed an exclusivity agreement with Playa Hotels & Resorts N.V. (“Playa”) (NASDAQ: PLYA) under which Playa...
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