Three Key Practices for a Strong Loyalty Program
Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean...
A Lens on Loyalty: Guest Loyalty Programs Provide Benefits, but the Fees Are Rising
Over the years, the fees hotel owners pay to franchise companies have typically grown at a pace greater than the rise in hotel rooms...
Choice Integrates All Radisson Americas Brands Onto Central Reservation System
ROCKVILLE, Maryland—Choice Hotels International, Inc. announced that all nine Radisson Hotels Americas brands—including Radisson Blu, Radisson, and Country Inn & Suites—are now available to...
Hyatt Brings Dream Hotels Into World of Hyatt Loyalty Program
CHICAGO—Hyatt Hotels Corporation announced the completion of the integration of the Dream Hotels brand, as well as The Chatwal, The Time New York, and...
Extended Stay America Updates Extended Perks Membership Program
CHARLOTTE, North Carolina—Extended Stay America formally announced new benefits and savings to its Extended Perks membership program. At the center of the program is...
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This Week’s Comings & Goings
Kessler hired John Luckett as president of hospitality operations. Formerly Kessler’s chief operating officer, Luckett is returning to the brand and expanding on his...
HHP Acquires Dual-Branded Hyatt Hotel in Charleston
CHARLESTON, South Carolina—Highline Hospitality Partners (HHP) announced the acquisition of the dual-branded Hyatt Place/Hyatt House Charleston Historic District. This acquisition marks HHP’s 13th and...
Waldorf Astoria New York to Open Lex Yard in Spring 2025
NEW YORK CITY—Waldorf Astoria New York shared details on the property’s signature restaurant, Lex Yard, helmed by Chef Partner Michael Anthony. Expected to debut...
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