a musician plays a guitar at a concert

Kimpton Launches 2019 “Off the Record” Concert Series

SAN FRANCISCO—Kimpton Hotels & Restaurants announced the launch of its 2019 "Off the Record" music program, which begins in Austin on March 16 and...
Cellular connectivity

The Future of Cellular Connectivity for the Hospitality Industry

High-speed wireless connectivity that’s reliable and secure has become one of the key amenities that guests demand. However, hotel owners are losing revenue because...
In-room tablet

Creating a Captive Audience With In-Room Technology

In a day and age where consumers have an endless amount of information available at their fingertips and average attention span is at a record...
Galentine's Day 2019 Cocktail

13 Hotels Helping Guests Celebrate Valentine’s Day—and Galentine’s Day

For many markets across the United States, these lean winter months threaten lower occupancy. Valentine’s Day presents the perfect opportunity for hotels to find...
Waldorf Astoria Chicago Bedside Reading

The Waldorf Astoria Chicago Adds Bedside Reading Program

CHICAGO—The Waldorf Astoria Chicago has launched a new guest offering with Bedside Reading, a hotel amenity that places books by the bedsides in five-star...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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