J.D. Power: North American Hotel Guests Want Pre-Pandemic Amenities Back

Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily...
virtual F&B events - cooking

Hotel Creates Chef-Assisted Virtual F&B Events

Although the Hilton Harrisburg has remained open throughout the COVID-19 pandemic, there are few hotel guests these days, and F&B is restricted to takeout....
ARRIVE Wilmington Confessional

Guests Anonymously Share Secrets at ARRIVE Wilmington’s On-Site Confessional

There is a tiny room tucked into a nunnery-turned-hotel in Wilmington, North Carolina, where guests can anonymously exchange secrets with strangers. In what was...
Dr. Jonathan Leary (left) and Remedy Place COO Rhyce Lein (right) (Photo credit: Gurminder Banga)

IV Drips and Live Music: Dr. Jonathan Leary Is Changing How Hotel Guests Recharge

At one time, it was new and exciting for hotels to offer a room service menu featuring cheeseburgers and cold drinks to guests looking...
Runners

Stepping Up for Runners

As long-distance running season gets underway, hotels can market to marathon runners and other athletes by providing race-day amenities and a comfortable home-away-from-home atmosphere....
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bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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