J.D. Power: North American Hotel Guests Want Pre-Pandemic Amenities Back
Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily...
Hotel Creates Chef-Assisted Virtual F&B Events
Although the Hilton Harrisburg has remained open throughout the COVID-19 pandemic, there are few hotel guests these days, and F&B is restricted to takeout....
Guests Anonymously Share Secrets at ARRIVE Wilmington’s On-Site Confessional
There is a tiny room tucked into a nunnery-turned-hotel in Wilmington, North Carolina, where guests can anonymously exchange secrets with strangers. In what was...
IV Drips and Live Music: Dr. Jonathan Leary Is Changing How Hotel Guests Recharge
At one time, it was new and exciting for hotels to offer a room service menu featuring cheeseburgers and cold drinks to guests looking...
Stepping Up for Runners
As long-distance running season gets underway, hotels can market to marathon runners and other athletes by providing race-day amenities and a comfortable home-away-from-home atmosphere....