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Hyatt Centric Partners with Drybar

Hyatt Centric Partners with Drybar

CHICAGO—Hyatt Centric hotels has announced a new relationship with Drybar, the premier blow dry bar brand, helping guests look their best while shopping, enjoying a taste of the local cuisine, and exploring a new destination. Beginning this month, professional Drybar ...

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Cooperative Mindset Primes Loews for Success

Cooperative Mindset Primes Loews for Success

Working to ensure that employees and management are on the same page can be an extremely demanding endeavor for any entity in the lodging industry. Adding extra players, like a management company or corporate overseer, to create a symbiotic and ...

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Marcus Hotels Welcomes Pets at Select Locations

Marcus Hotels Welcomes Pets at Select Locations

MILWAUKEE—The busy summer travel season is just around the corner. For those traveling with their Fido friends, what better way to enjoy it than to stay in a pet friendly destination? Marcus Hotels & Resorts is welcoming pet travel companions ...

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Managing Potentially Damaging Online Reviews

Managing Potentially Damaging Online Reviews

In the age of ubiquitous social media use, a guest’s Facebook status or tweet can have a huge impact on the reputation of a hotel. This is especially true when a guest starts posting about sensitive issues such as bed ...

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How to Improve Hotel Indoor Air Quality

How to Improve Hotel Indoor Air Quality

Hospitality facility managers and other industry professionals know that even seemingly insignificant moments can mar someone’s entire stay at a hotel. Yet one of the most important elements of health and comfort is often overlooked by executives and managers: indoor ...

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Where Liability Falls When Guest Safety is Compromised

Where Liability Falls When Guest Safety is Compromised

It almost sounds like the beginning of a low-budget horror movie. According to his claims, in 2008 Michael David Barrett gained access to a back-of-the-house phone in the Nashville Marriott at Vanderbilt University to learn sportscaster Erin Andrews’s room number. ...

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