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Loyalty Program

WalletHub Names Best Hotel Loyalty Programs of 2018

WalletHub has released its 2018 Hotel Rewards Report evaluating loyalty programs at the 10 largest U.S. hotel chains. The personal finance website compared 21...
Shadow Guest

Identifying the “Shadow Guest”

Identifying the “shadow guest”—or the unknown guest—presents an opportunity for digital marketers to increase their contact list for future retargeting. Touchpoints and technology can...
Hotel Galvez and Spa - A Wyndham Grand Hotel

USA TODAY Names 10 Best Hotel Loyalty Programs for 2018

USA TODAY recently released its 2018 list for the 10 best hotel loyalty programs. To determine the winners of this year's USA TODAY 10Best Readers’ Choice...
Janis Cannon and David Pepper

Checking In With Choice’s Janis Cannon and David Pepper

At this year’s Lodging Conference, the LODGING team met with Choice Hotels’ Janis Cannon, senior vice president of upscale brands, and David Pepper, chief...
Josh Lesnick

WorldHotels CEO Josh Lesnick on an Alternative to Soft Brands

Soft-branded properties are designed to appeal to consumer demand for a more unique lodging experience. With the growth of soft brands, independent luxury hotels...
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