Loyalty Pricing Should Be Weapon of Choice Against OTAs
The last time I saw it, Hilton Worldwide’s marketing campaign could not have been placed any better for me to argue that hotels’ new...
Instagram-Inspired Wanderlust Becomes Business Driver
As countless BuzzFeed listicles, Facebook updates, and Instagram feeds would suggest, web-based globetrotter pictorials have become a leading inspiration for travelers all over the...
What Should Your Hotel Know About Generation Z?
Time waits for no man, and just as soon as we think we’re getting a handle on what millennials want, a new buzzword starts...
OTAs Auctioning Search Results Bad News for Hotels
Just weeks after I wondered whether the OTAs lost some ground to hotel groups in the industry’s balance of power, Expedia Inc. disclosed a...
Technology That Will Take Over in 2016
This year’s International Consumer Electronics Show had some big reveals in terms of what’s on the technology horizon, including the latest on droids and...