How Hotels Can Engage Guests Through Social Media
It’s no secret that social media plays a major role in the way the hospitality industry connects with customers. There are, however, more ways...
ILeftMyStuff Streamlines Lost and Found Process for Hotels
When Paul Mercer's wife left a pair of shoes behind at a 391-room hotel in Niagara Falls, he stepped in to help get them...
Can Beacons Inspire Guests to Digitally Interact with Hotels?
Beacon technology has been called the next big advance in hospitality, and it’s easy to see why.
Beacons, which use low-energy Bluetooth connections, are small...
As OTAs Get Bigger, so Do the Challenges for Hoteliers
Most hoteliers already considered Expedia and Priceline a duopoly before Expedia’s $1.6 billion acquisition of Orbitz, but now there’s little doubt. The two powerhouses...
Hotels with EV Charging Stations Entice New Set of Customers
Gas may be cheap, but electric vehicles (EVs) are increasingly popular with environmentally focused car consumers.
According to the Electric Drive Transportation Association, more...
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Marriott Plans to Add 100 Properties in Europe Through 2026
From the International Hospitality Investment Forum in Berlin, Marriott International, Inc. announced plans to add nearly 100 properties and over 12,000 rooms to its...
Calling His Shots: Industry Veteran Kenneth Fearn Prioritizes Need for More Diverse Hotel Ownership
When Kenneth Fearn entered the lodging industry a couple of decades ago, many of the diversity and inclusion programs that now exist were just...
Cvent Passkey to Integrate With Maestro’s PMS Solution
TYSONS, Virginia—Cvent and Maestro PMS announced an integration between Cvent’s room block management system, Cvent Passkey, and Maestro’s leading all-in-one property management system solution....
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