Technology, personal devices

The Benefits and Challenges of Hotel Employees Using Personal Devices on the Job

Gone are the days of employees switching on mammoth desktop computers at 9 a.m. and off at 5 p.m. Today’s workforce is increasingly composed...
Mother and son using a digital tablet - data

Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels

Guest connectivity goes beyond network strength and the fastest WiFi connection. Technology is also allowing hotels to interact with guests on a more personal...
Changing Fast - Technologies

Changing Fast: Six Technologies Taking Hotels Into the Future

There's no question that hospitality is a dynamic industry. Innovations are changing how hoteliers approach their properties, oftentimes in unexpected ways. From recyclable sheets...
AI - virtual agent

How AI Is Changing the Way Front Desk and Reservation Agents Work

According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
Instawork — hospitality staffing

How Technology Is Changing Hotel Staffing

The Holiday Inn San Jose-Silicon Valley can seat up to 1,000 guests for a formal dinner in its 14,000-square-foot banquet facility. Plenty goes into...

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TWA Hotel - Tyler Morse

Rocking the Boat

Tyler Morse is CEO and managing partner of MCR, the hospitality company he founded in 2006. Although he barely mentions his degree from Harvard...
WoodSpring Suites Pecos

WoodSpring Suites Opens 50th Hotel in Texas as the Brand Approaches 300th Property

ROCKVILLE, Md. — WoodSpring Suites, franchised by Choice Hotels International, along with developer Summit 11 Investment Group, announced the opening of the brand's 50th...
Hotel booking - book direct - mobile tipping

Hotel Murano in Tacoma Becomes First U.S. Hotel to Offer Mobile Tipping via TipYo

Tacoma, Wash. — Provenance Hotels has partnered with TipYo to make the company’s Hotel Murano in Tacoma the first U.S. hotel to offer guests...

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