Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels
Guest connectivity goes beyond network strength and the fastest WiFi connection. Technology is also allowing hotels to interact with guests on a more personal...
Changing Fast: Six Technologies Taking Hotels Into the Future
There's no question that hospitality is a dynamic industry. Innovations are changing how hoteliers approach their properties, oftentimes in unexpected ways. From recyclable sheets...
How AI Is Changing the Way Front Desk and Reservation Agents Work
According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
How Technology Is Changing Hotel Staffing
The Holiday Inn San Jose-Silicon Valley can seat up to 1,000 guests for a formal dinner in its 14,000-square-foot banquet facility. Plenty goes into...
Clean Tech: How Technology Is Changing Hotel Linens
Richard Ferrell, founder and president of Pürlin, LLC, wasn’t especially tuned into water issues when he lived in Florida. It wasn’t until the longtime...
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Chesapeake Hospitality Names Chris Green President and CEO
Greenbelt, Md. – Chesapeake Hospitality, a third-party hotel management company, announced today Chris Green, chief commercial officer, has been named president and CEO effective...
Terranea Resort Commits to AHLA’s 5-Star Promise
Rancho Palos Verdes, Calif. - Terranea, a Los Angeles oceanfront luxury resort, is continuing its commitment to ensuring the safety and security of its...
America’s 52nd My Place Hotel Opens in Overland Park
Overland Park, Kan. - My Place Hotels of America announced the opening of the brand’s newest location in Overland Park, marking America’s 52nd and Kansas...
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