Mother and son using a digital tablet - data

Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels

Guest connectivity goes beyond network strength and the fastest WiFi connection. Technology is also allowing hotels to interact with guests on a more personal...
Changing Fast - Technologies

Changing Fast: Six Technologies Taking Hotels Into the Future

There's no question that hospitality is a dynamic industry. Innovations are changing how hoteliers approach their properties, oftentimes in unexpected ways. From recyclable sheets...
AI - virtual agent

How AI Is Changing the Way Front Desk and Reservation Agents Work

According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
Instawork — hospitality staffing

How Technology Is Changing Hotel Staffing

The Holiday Inn San Jose-Silicon Valley can seat up to 1,000 guests for a formal dinner in its 14,000-square-foot banquet facility. Plenty goes into...
Hotel bedding, linens

Clean Tech: How Technology Is Changing Hotel Linens

Richard Ferrell, founder and president of Pürlin, LLC, wasn’t especially tuned into water issues when he lived in Florida. It wasn’t until the longtime...

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Chesapeake Hospitality Names Chris Green President and CEO

Greenbelt, Md. – Chesapeake Hospitality, a third-party hotel management company, announced today Chris Green, chief commercial officer, has been named president and CEO effective...

Terranea Resort Commits to AHLA’s 5-Star Promise

Rancho Palos Verdes, Calif. - Terranea, a Los Angeles oceanfront luxury resort, is continuing its commitment to ensuring the safety and security of its...
overland park

America’s 52nd My Place Hotel Opens in Overland Park

Overland Park, Kan. - My Place Hotels of America announced the opening of the brand’s newest location in Overland Park, marking America’s 52nd and Kansas...

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