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Five Technologies Hoteliers Should Consider Adopting in 2020

The new year is coming and hotels are preparing budgets and strategies to start off on the right foot. The problem is: how to...
Hotel booking - book direct - mobile tipping

Hotel Murano in Tacoma Becomes First U.S. Hotel to Offer Mobile Tipping via TipYo

Tacoma, Wash. — Provenance Hotels has partnered with TipYo to make the company’s Hotel Murano in Tacoma the first U.S. hotel to offer guests...
Chatbot - guest engagement technology

Beware of Guest Engagement Technology That Disengages Guests

It’s called The Singularity—the point at which Artificial Intelligence (AI) is indecipherable from human intelligence, essentially meaning that we as humans can’t tell the...
hotel apps and websites

J.D. Power: Many Hotel Apps and Websites Lag in User Experience

When it comes to customer satisfaction, many hotel apps and websites created by legacy brands are lagging those of OTAs and industry disruptors, according...
Hotel search - TripAdvisor and Trip.com - booking

TripAdvisor Partners With China’s Ctrip

NEEDHAM, Mass. and SHANGHAI — As outbound Chinese travel continues to boom, Trip.com Group Limited—formerly known as Ctrip.com International Ltd.—and TripAdvisor have announced a...

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Truckers Against Trafficking

Motel 6 Partners With Truckers Against Trafficking and New Friends New Life

DALLAS — Motel 6 recently announced partnerships with Truckers Against Trafficking and New Friends New Life as part of the company's ongoing efforts to...
Kimpton Rouge Hotel

Kimpton Rouge Hotel to Close for $20 Million Remodel

WASHINGTON, D.C. — Kemmons Wilson Companies (KWC) announced the Kimpton Rouge Hotel will close on January 17 through the fall of 2020 as it...
The Burgess Bar

Wyndham Expands Trademark Collection With Five Hotel Openings Nationwide

PARSIPPANY, N.J. — Wyndham Hotels & Resorts is continuing to grow its Trademark Collection soft brand in the United States with the addition of...

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