J.D. Power: Travel Industry Apps Lag in User Satisfaction
COSTA MESA, Calif.—As travel apps rapidly replace everything from boarding passes to car rental and hotel room keys, many such apps are falling short...
Uber for Hotel F&B: Live! Casino & Hotel Outside D.C. Rolls Out App-Based Drink...
Door-to-door delivery services in food, transportation, and groceries are more ubiquitous than ever before. The hospitality industry has been tapping into this trend of location-...
New Data from OTA Insight Highlights Rate Parity Issues
OTA Insight, a cloud-based data intelligence platform for the hospitality industry, today released its Annual Hotel Parity Review. The findings outline root issues surrounding...
A Hotel Room in an Airport: Sleepbox Expands To Washington, D.C.
Resting on the floor of an airport can be a difficult experience to avoid for frequent fliers. Travelers attempt to entertain themselves with reading,...
Hotels Improve Guest Experience When They Become Data Advocates
Consumer privacy is a hot topic that is not going away any time soon. Guests are increasingly concerned about their personal information—and for good...
Technology-Supported Operations Leave More Time for Hospitality
Early this year, news broke that the Henn-na Hotel in Sasebo, Japan was laying off half of its workforce. What made this news particularly...
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AHLA Joins Mayor Garcetti, Peace Over Violence, and Local Advocates To Recognize Denim Day
LOS ANGELES—On Wednesday, the American Hotel and Lodging Association (AHLA) joined Los Angeles Mayor Eric Garcetti, Peace Over Violence, local leadership, survivors, and advocates...
Hotels Among America’s Best Midsize Employers for 2019
Forbes this week released its list of America's Best Midsize Employers. In collaboration with analytics firm Statista, Forbes selected the companies based on an...
This Week’s Deal Report
MCR Acquires Hilton Garden Inn Near Las Vegas
MCR has acquired the 139-room Hilton Garden Inn Las Vegas/Henderson. Located less than 15 minutes from McCarran...
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