Changing Fast: Six Technologies Taking Hotels Into the Future
There's no question that hospitality is a dynamic industry. Innovations are changing how hoteliers approach their properties, oftentimes in unexpected ways. From recyclable sheets...
How AI Is Changing the Way Front Desk and Reservation Agents Work
According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
How Technology Is Changing Hotel Staffing
The Holiday Inn San Jose-Silicon Valley can seat up to 1,000 guests for a formal dinner in its 14,000-square-foot banquet facility. Plenty goes into...
Clean Tech: How Technology Is Changing Hotel Linens
Richard Ferrell, founder and president of Pürlin, LLC, wasn’t especially tuned into water issues when he lived in Florida. It wasn’t until the longtime...
Quiet Space: How Soundproofing Technology Is Stopping Noise in Hotels
Noise complaints are some of the most prominent and consistent grievances in the hotel industry. Guests worry about noisy neighbors, loud children, and sounds...
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STR: U.S. Hotel Industry Posts Lowest RevPAR Growth Since Recession
HENDERSONVILLE, Tenn. — The U.S. hotel industry registered record-breaking performance levels during 2019 but its lowest growth rate in revenue per available room (RevPAR)...
Not Her Mother’s Daughter: Rita Santillanes on Building a Family Business to Last
Given that she appears to have followed in her mother’s footsteps—going from the restaurant business into the hotel business—Peppertree Hospitality Group co-founder and president...
HVMG to Operate Embassy Suites Halcyon Village in Alpharetta, Georgia
ALPHARETTA, Ga. — Hospitality Ventures Management Group (HVMG), an Atlanta-based, private hotel investment, ownership, and management company, announced it has been selected to operate...
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