Testing Industry Practices: Checking In With MCR’s Tyler Morse
Tyler Morse is CEO and managing partner of MCR, which owns and operates 94 hotels located across 67 cities and 24 states. Among Morse’s...
The Benefits and Challenges of Hotel Employees Using Personal Devices on the Job
Gone are the days of employees switching on mammoth desktop computers at 9 a.m. and off at 5 p.m. Today’s workforce is increasingly composed...
Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels
Guest connectivity goes beyond network strength and the fastest WiFi connection. Technology is also allowing hotels to interact with guests on a more personal...
Changing Fast: Six Technologies Taking Hotels Into the Future
There's no question that hospitality is a dynamic industry. Innovations are changing how hoteliers approach their properties, oftentimes in unexpected ways. From recyclable sheets...
How AI Is Changing the Way Front Desk and Reservation Agents Work
According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
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STR: U.S. Hotel Profits Dropped 116.9 Percent in April
BROOMFIELD, Colo. — U.S. hotel gross operating profit per available room (GOPPAR) fell 116.9 percent during April 2020, according to the latest monthly P&L...
AHLA Applauds House Passage PPP Expansion Bill
WASHINGTON, D.C. — On Thursday, the U.S House of Representatives passed bipartisan legislation to expand the Paycheck Protection Program. In a statement released on...
Navigating Conversations With Lenders During COVID-19
How should I approach my lender about new challenges?
"In light of the current crisis, my financial situation has changed. How should I approach my...
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