The Simple Life

While most hotels are constantly upgrading their networking infrastructure and TV connections to accommodate the latest tech devices that guests bring along when they...

Handling Social Media in a Crisis

In the immediate aftermath of the Boston Marathon bombings, law enforcement officials quickly instructed bystanders to leave the area and return to their homes...

Hyatt Names Alex Zoghlin Global Head of Technology

CHICAGO— In this role, Zoghlin will be responsible for all aspects of Hyatt’s technology platform and systems. He will lead the team charged with rapidly...

Changing the Channels

Despite the many devices hotel guests bring with them, the television remains the centerpiece of every guestroom. It’s the one thing capable of delivering...

Tips for Upgrading Your WLAN

The hospitality industry is a competitive one with thousands of choices that need to be made nearly every day. From what thread-count sheets to...

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COVID-19 vaccine

More Than 50,000 Hotels Offered as Vaccine Administration Sites

On Thursday, the American Hotel & Lodging Association (AHLA) sent a letter to the Biden Administration transition team, the Centers for Disease Control and...
Meeting attendees wear face masks

Knowland Releases U.S. Meetings and Events Data for December

ARLINGTON, Va. — December U.S. monthly meetings and events volume decreased 39 percent over the previous month, according to the latest data from Knowland,...
A woman watches TV in a hotel room

TV Viewership Increases 49.3 Percent in Occupied Hotel Rooms During Pandemic

PLANO, Texas — U.S. technology provider Enseo recently released a whitepaper analyzing guest television viewership during the COVID-19 pandemic, revealing a 49.3 percent increase...