Robot Delivers Valentine’s Day Surprises—and Guest Engagement
This Valentine’s Day, guests at Aloft Silicon Valley can express their love in a new, high-tech way. The hotel’s in-house robotic butler, Botlr, is...
Five Benefits of Emerging Tech in Hotel F&B
The growth of intuitive technology in the food and beverage industry has had a positive and innovative effect, especially when it comes to food...
#RCMemories Program Connects Guests to Local Experiences
The Ritz-Carlton this week launched its latest brand initiative—#RCMemories—to further draw guests into their destinations through unique programming. What started as a way for...
Hotels—Not OTAs—Own the Data That Makes the Difference
Online travel agencies (OTAs) have built incredibly successful, valuable businesses, and their websites largely define what consumers now expect from the modern booking experience....
Lodging Luminaries: Four Innovators in Hospitality Tech
The hotel industry is defined by its movers and shakers. Whether someone introduces an industry-disrupting technology or just executes a truly flawless renovation, those...