Are Guests and Hotels Ready for Chatbots?
Understanding and predicting customers’ online behavior helps travel and hospitality businesses better anticipate and meet guests’ needs. The rise of artificial intelligence (AI) presents an...
Ahead of the Curve: Groundbreaking Tech
Nearly everyone has seen commercials for Amazon’s Echo. And most will admit they’re impressive. With the use of a simple “wake word”—“Alexa”—the voice-activated digital...
HFTP and HSMAI Renew Strategic Alliance
Hospitality Financial and Technology Professionals (HFTP) and the Hospitality Sales and Marketing Association International (HSMAI) have renewed their commitment to collaborate on industry-advancing initiatives....
youtip Allows Hotel Guests to Tip Digitally Without Cash or an App
CHICAGO — A new digital tipping solution, youtip, has entered the hospitality scene to provide a contactless, cashless, and “appless” enterprise system for digital...
Duetto and Park Royal Hotels & Resorts Form Partnership
SAN FRANCISCO—Park Royal Hotels & Resorts announced a partnership with Duetto. The resort company will onboard 11 properties onto the Duetto platform, optimizing the...
Most Popular
Red Roof Names Zack Garib As President; Fouad Malouf to Newly Created Position Of...
Red Roof®, an award-winning leader in the lodging industry, has named hotel industry veteran Zack Gharib as President, effective immediately.
Gharib brings more than two...
3 Ways Hoteliers Can Protect Data With Key Control Solutions
After planning and preparing dream vacations and securing reservations, hotel guests count on the protection and security of their credit card financial data through...
A Louisiana-Style Guest Getaway
Opened in January, the Origin Hotel Baton Rouge, a Wyndham Hotel, is housed in the Baton Rouge Savings & Loan Association Building, which is...
Advertisement