Community Engagement in the Hotel Industry

Team members from The Palmer House, a Hilton Hotel, surprised the firefighters of River North’s Engine Co. 42 Fire House with a Random Act of Hospitality in celebration of Hilton’s 100th anniversary. Led by hotel manager Detraiter Love, second from right, team members thanked the Chicago Fire Department by treating firefighters to a brownie – a sweet treat that originated at The Palmer House during the Chicago World’s Fair. (Credit: Hilton)

Hilton Celebrates 100 Years, Launches The Hilton Effect Foundation

Community LODGING Staff - May 31, 2019

McLEAN, Va.—Hilton today celebrates its milestone 100th anniversary. To mark the occasion, hundreds of hotels around the world are extending Hilton hospitality beyond their...

(From left) Linsey Kennedy, GM of Best Western Plus Norman, Lyssa Murray, former Front Office Manager of Best Western Plus Norman and now GM at Best Western Plus West Lawrence, and Matt Marks, Graduate Director of OU Food Bank

Oklahoma Hotel Partners With University Food Pantry To Aid Local College Students

Community Christine Killion - May 28, 2019

Food insecurity impacts individuals of all ages across the United States, and college students are no exception. In fact, according to a study conducted...

MGM Resorts Signs ECPAT’s Tourism Child-Protection Code of Conduct

Community LODGING Staff - May 24, 2019

LAS VEGAS—MGM Resorts has signed ECPAT's Tourism Child-Protection Code of Conduct (The Code), a worldwide network of organizations working to end the sexual exploitation...

STR’s Vail Ross on Standing Up for Women and Diversity

Community Ellen Meyer - May 24, 2019

In her role today, Vail Ross, STR's senior vice president of global business development and marketing, is responsible for the coordination, functional management, and...

Why Workplace Culture Matters in the Hospitality Industry

Community Ron Mitchell - May 14, 2019

For better or worse, every organization has a unique culture, regardless of how active the organization or its leaders are in defining it. Consequently,...