Examining Hotel Labor Costs
As revenues continue to grow for most U.S. hotels, the combined cost of salaries, wages, bonuses, and payroll-related expenditures has declined as a percent...
The Origins and Growth of Franchising in the Hotel Industry
The origins of hotel franchising can likely be traced to the formation of a quality-standards-based marketing cooperative by seven motor court owners nearly 80...
Why Workplace Culture Matters in the Hospitality Industry
For better or worse, every organization has a unique culture, regardless of how active the organization or its leaders are in defining it. Consequently,...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
Three Ergonomics Interventions To Prevent Hotel Housekeeping Injury
Ergonomics is defined as the design of the workplace, equipment, machine, tool, product, environment, and system, taking into consideration the human’s physical, physiological, biomechanical,...