EMV Payment Processing

As many credit card issuers adopt plans to move forward with Europay, Mastercard, and Visa (EMV) payment processes in the United States, hoteliers will...

The Soft Sell

With soft branding, independents can act like a chain when it makes good business sense.

IHG Upgrading Army Hotels Through PAL Program

With the latest, and final, phase of the Army PAL program, the marching orders for Lend Lease and IHG are to modernize on-base lodging
Hotel Laundry

How to Avoid Cross Contaminating Clean Linens

There are several ways that freshly laundered linens can be cross contaminated and rendered unsanitary. Here are a few points to focus on to...

Three Tips from: Richard Kessler

Advice from the CEO of the Kessler Collection on the path to success. Define your goal. People need to be very clear about what they're...

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Radisson RED Nashville Arts District

Radisson Hotel Group Signs Five U.S. Properties

MINNEAPOLIS — At its Americas Business Conference taking place this week in Las Vegas, Radisson Hotel Group (RHG) announced the signing of five hotels...
InterContinental Miami hosts high-profile events like the Super Bowl (Photo credit: InterContinental Miami)

Super Preparedness: What It Takes to Host High-Profile Events Like the Super Bowl

With its 653 guestrooms and suites, along with 35 meeting rooms and four ballrooms, hotels like Miami’s InterContinental are literally built to host large gatherings. However, as director of sales and...
Comings and Goings

This Week’s Comings and Goings

InterContinental Hotels Group (IHG) has appointed new chief technology officer Daniel Blanchard. His responsibilities include leading security operations, application development, and infrastructure. Before joining...

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