Perch App Helps Hotels Track Competitors

Social media offers hotel owners and managers a wealth of information at their fingertips, but being able to access it all can be a...

Hilton Launches WowMakers to Celebrate Event Professionals

A little recognition can go a long way. Working in the hospitality business, most travel and meeting professionals don’t expect a trophy after each...

Revenue Experts on Preparing for the Next Downturn

Industry leaders discussed how hoteliers should prepare for the next economic downturn at HSMAI’s Revenue Optimization Summit in June. Here’s what they had to...
Hiring

Diversity Marketing’s New Look

Destination diversity marketing plans—those programs that seek to define locations and hospitality and tourism brands as welcoming and equipped to host different population segments—are...

Serving Up Group Business

During the Great Recession, group business took a nosedive as many companies and organizations no longer had the funds to host large events. Now...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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