Canine Concierge Becomes Hotel’s Instagram Star

Leo, a concierge at the Hyatt Regency Dallas, has been a full-time employee for two years and received a meeting planner pin for his...
Self checkout kiosk - lobby retail

Transforming Hotel Lobby Retail Into a Compelling Guest Destination

Investments in hotel lobbies have grown significantly over the last few years. Hoteliers are taking time to renovate this area where first impressions are...
Group Business Proposals

How To Overhaul Sales Proposals To Win Group Business

Which proposals usually make it to a meeting planner’s short list: a proposal template full of sales clichés that is only updated with a group’s name,...

Crowne Plaza Launches New Media Campaign

NEW YORK—InterContinental Hotels Group (IHG), one of the world’s leading hotel companies, has launched the Crowne Plaza Hotels & Resorts brand’s largest consumer media...

Hilton Launches WowMakers to Celebrate Event Professionals

A little recognition can go a long way. Working in the hospitality business, most travel and meeting professionals don’t expect a trophy after each...
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14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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