Unwelcome Guests: Preventing Rodents from Moving In

Underestimating a rodent infestation can be a reputation-ruining nightmare for successful businesses. Prevention measures that hotels can take include sealing entry points, monitoring at-risk...

Why Outsourced Laundry Is More Common in Europe

Whether a hotelier chooses an outsourced linen and uniform service or maintains an on-premises laundry (OPL), there is no disputing benefits that come with...

Six Tips for Pest Prevention at Hotels

Pest infestations can quickly get out of hand—one bug turning into tens, turning into hundreds. However, management and staff can take simple measures to...

Color-Coded Cleaning: Preventing Cross-Contamination

Selecting the right tools for each housekeeping task is imperative, not only to achieve a high level of cleanliness, but also to prevent cross-contamination...

How Clean Are Your Hotel’s Bed Linens?

How clean are your hotel's bed linens? Whatever hotel management’s answer, there is typically scant evidence, if any, supporting their conclusion. Pointing out that...
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Hotel Eastlund, BW Premier Collection

BWH Hotels’ Soft Brands Empower Independent Hotels with Global Strength 

As travelers increasingly seek authentic, locally inspired experiences, BWH Hotels is meeting the moment with a diverse portfolio of soft brands that blend individuality...
Waldorf Astoria New York

Waldorf Astoria New York to Reopen After Renovation

NEW YORK CITY—Waldorf Astoria New York offered the first looks at a restoration of the hotel’s architecture with new designs. The property, which closed...

J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile...

TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North...
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