High-Tech Housekeeping
What’s most important to hotel guests? You’ll get no penalty if the word “service” immediately came to mind. Guest service is and always will...
Clean Sweep
Cleanliness is a main driver of guest satisfaction in hotels, and one of the most important factors that travelers look for when choosing where...
Double Load
When it comes to doing laundry, most people opt for efficiency. In our homes, we usually do laundry while multitasking around the house. And,...
Most Popular
Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
14 Hotel Companies Among 2019 Best Employers for Diversity
Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
The Room Key: How To Handle an Angry Guest
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
