Lost and Found: Legal Implications and Guest Expectations
Sometimes, guests forget to take all of their belongings with them when they check out of a hotel. When a room attendant finds left-behind...
Three Tips for Training New Room Attendants
Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...
Spending More on Housekeeping Doesn’t Make Hotels Cleaner
The M3 Center for Hospitality Technology and Innovation at the University of South Florida Sarasota Manatee (USFSM) recently published its Gradebook for Cleanliness in...
How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Communication Is Key When Revamping Housekeeping Procedures
From bed wars to bathroom wars, the hotel industry has fought hard to maintain consumer appeal in the face of change. Over the course...