The Room Key: Are Hotels Falling Short When Bringing Up New Managers?
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Have a question for our experts? Submit it...
Making the Switch from Legacy Systems: Five Questions To Ask
More than three in four Americans own smartphones today, according to Pew Research Center—up from just 35 percent in 2011. In less than a...
The Room Key: How Can a Hotel Improve Its Online Rating?
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Have a question for our experts? Submit it...
Lost and Found: Legal Implications and Guest Expectations
Sometimes, guests forget to take all of their belongings with them when they check out of a hotel. When a room attendant finds left-behind...
Technology-Supported Operations Leave More Time for Hospitality
Early this year, news broke that the Henn-na Hotel in Sasebo, Japan was laying off half of its workforce. What made this news particularly...
12 Steps for Bringing Injured Employees Back To Work
The daily hazards encountered by those working in the lodging industry can often lead to injuries. Even when employees are provided the best training...
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AHLA Joins Mayor Garcetti, Peace Over Violence, and Local Advocates To Recognize Denim Day
LOS ANGELES—On Wednesday, the American Hotel and Lodging Association (AHLA) joined Los Angeles Mayor Eric Garcetti, Peace Over Violence, local leadership, survivors, and advocates...
Hotels Among America’s Best Midsize Employers for 2019
Forbes this week released its list of America's Best Midsize Employers. In collaboration with analytics firm Statista, Forbes selected the companies based on an...
This Week’s Deal Report
MCR Acquires Hilton Garden Inn Near Las Vegas
MCR has acquired the 139-room Hilton Garden Inn Las Vegas/Henderson. Located less than 15 minutes from McCarran...
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