The Room Key: My Hotel Doesn’t Care About Social Media
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Have a question for our experts? Submit it...
Off on the Right Foot
Whether to keep up with the Joneses or to comply with ever-evolving brand standards, hotel owners and operators are racing to improve their properties...
Radisson Hotel Group Invests in Meetings and Events Offering
Radisson Hotel Group today announced the launch of Radisson Meetings, its new global meetings and events offering. Available across the group’s seven hotel brands,...
Maintaining an 80-Year-Old Vessel-Turned-Hotel
The Queen Mary has had a long and rough history of exposure to the elements—from first setting sail across the Atlantic more than 80...
Five Ways To Streamline Guest Data and Better Target Marketing Messages
A guest signs up for a loyalty membership and then, six months later, receives a request to sign up for the same program. Another...
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HITEC Update: Eight Hotel Tech Launches and Integrations
SONIFI Introduces SORA, Partners With NEOU and TraknProtect
SONIFI Solutions has introduced its new SORA platform, a visual complement to a guest's overall stay that...
RLH Corporation Launches AI Virtual Agent for Central Reservations
DENVER—RLH Corporation announced today that the company has deployed an industry-first artificial intelligence (AI) virtual agent for central reservations to support all of its...
TownePlace Suites by Marriott Opens in Marion, Iowa
Marion, Iowa—Marriott International’s TownePlace Suites by Marriott Cedar Rapids/Marion is now open for business. The new hotel will operate as a Marriott franchise owned...
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