Shift in Hotel Retail Impacts Revenues and Profits
Hotels provide retail operations primarily for guest convenience and satisfaction and, in general, are only a small part of total hotel revenue. For the...
Accommodating Special Needs Families
For families that include children with developmental or intellectual disabilities, vacationing may not be an easy task. Aimee Allenback is working to change that...
Three Ways Hotels Can Deepen Connections With Guests
Sometimes the lodging industry can feel like an epic battle between David (small independent hotels) and Goliath (mega-chains with recognizable logos and uber-deep pockets),...
Hotels Launch Programs to Promote Guest Health and Wellness
When on vacation, it's easy for guests to neglect their diets and health commitments. However, the prevalence of the “New Year, new me” mentality...
Why Wellness Tourism Should Be Part of a Destination’s Marketing Strategy
Wellness has many dimensions—physical, mental, holistic—and means something different to everyone. Regardless of how wellness takes root, it’s becoming more of a focus in...