Brands Battle OTAs for Guest Loyalty
The competition between online travel agencies and hotel chains continues to heat up in an ever-evolving marketplace. Online travel agencies have a symbiotic relationship...
Hilton Worldwide, IBM Introduce Robot Concierge
MCLEAN, Va.—Hilton Worldwide and IBM today announced a collaboration to pilot "Connie"—the first Watson-enabled robot concierge in the hospitality industry. Connie draws on domain...
Onity Supplies Mobile Access to Hilton Worldwide
SALEM, Ore.—Onity, a leading provider of electronic access solutions to the hospitality industry, today announced it is supplying its DirectKey mobile access solution to...
Westin Partners with Fitbit for Fitness Series
STAMFORD, Conn.—Starwood Hotels & Resorts, Inc. has announced that Westin Hotels & Resorts has partnered with FitStar by Fitbit to debut a series of...
Mayflower Hotel Gears Up for Election
Washington, D.C.—Next to 1600 Pennsylvania Avenue, NW, the Mayflower Hotel at 1127 Connecticut Ave NW is the capital city’s most politically charged address. Host...
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This Week’s Comings and Goings
Erica Hageman is now Aimbridge Hospitality's chief government affairs officer, a newly-created role. In this position, Hageman is advocating for Aimbridge’s hotel owners in...
Workplace Law Specialist on Employment Dilemmas During COVID-19
As a partner in the workplace law firm Constangy, Brooks, Smith & Prophete, David P. Steffen has represented workplace clients in both state and...
Five Ways Brokers Work With Hoteliers to Close a Deal
The process of selling or purchasing a hotel can be daunting. Ed James, managing principal at Mumford Company, a full-service hospitality brokerage advisory firm,...
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