J.D. Power: North American Hotel Guests Want Pre-Pandemic Amenities Back
Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily...
Loyalty Is on the Decline While Customer Expectations Are on the Rise
SAN MATEO, Calif.—Medallia, Inc. together with market research company Ipsos recently shared the findings from its Customer Experience Tipping Point survey. More than 8,000...
Six Considerations for Choosing Sustainable Hotel Towels and Linens
Hoteliers are increasingly looking to reduce the carbon footprint of their properties in many ways, from reducing energy usage to choosing sustainable suppliers. A...
How Hotels Are Helping Guests Celebrate Pride Month
Later this month, NYC Pride will welcome WorldPride for the first time and recognize the 50th anniversary of the Stonewall Uprising. Since its inception...
Creating Luxury Hotel Experiences That Don’t Strain the Environment
More and more businesses are choosing to make more earth-friendly choices, and the hotel industry is not immune. More brands are rejecting the idea...
Most Popular
CBRE: RevPAR Growth Predicted to Improve in the Second Half of 2024
DALLAS, Texas—CBRE expects revenue per available room (RevPAR) growth to improve in the second half of 2024, following a weaker-than-expected first quarter. CBRE’s latest...
Embassy Suites by Hilton Huntsville Completes Renovation
HUNTSVILLE, Alabama, and ALPHARETTA, Georgia—The Embassy Suites by Hilton Huntsville has completed a two-phase, multimillion-dollar renovation. A sky bridge connects the 295-key hotel to...
Wyndham Hotels & Resorts Appoints Amit Sripathi Chief Development Officer
Wyndham Hotels & Resorts appointed Amit Sripathi as chief development officer reporting to the company’s president and CEO, Geoff Ballotti. Sripathi will lead Wyndham’s...
Advertisement