Building In Wellness Without Making Capital Improvements
Jennifer Hawkins—CEO of Hawkins International Public Relations, which serves mainly high-end lifestyle and travel clients, luxury hotels with spas, and international hospitality companies—says properties...
Creating Scent in Hotels
The five senses play an important role in designing a hotel, but scent is often one of the most overlooked elements. Sensory memory directly...
DoubleTree by Hilton Chicago–Magnificent Mile Creates ‘Five Feet to Fitness’ Rooms
CHICAGO—DoubleTree by Hilton Chicago–Magnificent Mile has launched the first Five Feet to Fitness rooms as a way for guests to exercise in the privacy...
What’s the Difference Between a Wellness Retreat and Resort? Eight Terms To Know
Industry veteran and journalist Anne Dimon, who is president of the industry-focused Wellness Tourism Association (WTA), as well as founder/editor of the consumer-focused Travel...
Five Guest Engagement Strategies—and How Much Staff Effort They Require
An engaged guest is a loyal guest and the most effective salesperson a property has. Understanding how to engage guests is essential for a...