Smarter WiFi

When the Mandarin Oriental hotel opened in Manhattan in 2003, guests were hardly clamoring for wireless Internet access. But a few years later, Apple...

Flexible and Functional

In today’s high-tech world, more and more hotels are offering business travelers sleek and flexible meeting spaces equipped with the latest technologies. That is...

Television Buying for Guestrooms

In the world of guestroom technology, the television is still a central component in hotel guest satisfaction. Today as the hospitality industry continues to...

Above and Beyond

From bellhops and front desk clerks to housekeepers and maintenance staff, every hotel worker plays an instrumental role in the quality of service guests...

Just Like Home

In his blog “Inn-Sane” last summer, Trevor Warner, president of Warner Consulting Group, said about DirecTV’s newest offering to hotels, “DirecTV is introducing the...

Keep It S-I-M-P-L-E

A guest forms an opinion of an establishment during the initial interaction with an associate. That first interaction is crucial, but so are the...

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A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
Jennifer Connell

Jennifer Connell: Admiring the Art and Science of Hospitality

Throughout her childhood, Jennifer Connell traveled with her family from their home in Mississippi to big convention hotels around the country. She recalls the...
SpringHill Suites by Marriott Orlando Altamonte

Driftwood Acquisitions & Development Sells SpringHill Suites Altamonte Springs

ORLANDO—Driftwood Acquisitions and Development (DAD) has sold the SpringHill Suites Altamonte Springs, a Marriott-branded, 90-key hotel located 10 miles north of Orlando. The sale...

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