Creating Localized Content That Guests Will Actually Use
Personalized experiences are highly sought after by travelers. In an Epsilon research survey, 87 percent of respondents said they are more likely to do...
IHG Switches To Bulk Bathroom Amenities, Eliminating Miniature Plastic Bottles
ATLANTA—IHG (InterContinental Hotels Group) today announced that its hotel portfolio totaling nearly 843,000 guestrooms will switch to bulk bathroom amenities, with the transition to...
Hotel General Managers Share Three Trends of 2019
North Palm Beach, Fla.—Driftwood Hospitality Management (DHM), a North Palm Beach-based hotel management company that operates 70 hotels throughout the United States and Costa...
Connection Is Key: Solving Issues Surrounding Hotel WiFi
Roadblocks that impact hotel WiFi connectivity are challenging to mitigate. Bill Gustafson, senior enterprise engineer for hospitality for Aruba, a Hewlett Packard Enterprise company...
Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels
Guest connectivity goes beyond network strength and the fastest WiFi connection. Technology is also allowing hotels to interact with guests on a more personal...
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El Cortez Hotel & Casino Adds New F&B Outlets
LAS VEGAS—El Cortez Hotel & Casino announced a $20 million property-wide expansion that will include the addition of a new high-limit lounge, two new...
Meyer Jabara Hotels’ New CIO Brings the Growth Mindset
Recently appointed Meyer Jabara Hotels (MJ) Chief Investment Officer Ian McAuley comes to this newly crafted position with 30 years of experience and relationships...
Hyatt Updates Expected Growth in Latin America Through 2027
CHICAGO, Illinois—Hyatt Hotels Corporation updated the company's expected growth trajectory in Latin America and the Caribbean. Through 2027, Hyatt will expand its brand presence...
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