Sonesta Travel Pass Debuts as Company’s Unified Loyalty Program

NEWTON, Massachusettes—Sonesta International Hotels Corporation announced the debut of its unified loyalty program, Sonesta Travel Pass, and combined website, ushering in a new era...
Anthony Melchiorri

Ask Anthony: Guest Experience Slippage Amid Staffing Difficulties

Due to staffing issues and difficulties finding the right talent, the level of guest experience is slipping from what we used to offer at...
Unity by Hard Rock

Unity by Hard Rock Launches as Company’s Loyalty Program

HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock's portfolio of...
resortpass

Hilton Partners With ResortPass for Day Pass Packages

MCLEAN, Virginia—Hilton announced a partnership with ResortPass, bringing day pass packages to participating Hilton properties across the Americas. Catering to the expanding segment of...
Mr & Mrs Smith

World of Hyatt Platform Adds More Than 700 Properties From Mr & Mrs Smith

CHICAGO—Hyatt Hotels Corporation announced that World of Hyatt is offering members access to earn and redeem at a collection of more than 700 boutique...
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SiteMinder: U.S. Travelers Prefer Direct Booking for 2025 Hotel Stays

DALLAS, Texas—SiteMinder has released its Changing Traveler Report 2025, which reported that 37 percent of U.S. travelers plan to book their 2025 stays directly,...
lafayette square

Wyndham Hotels & Resorts Partners With Lafayette Square

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts has teamed up with investment firm Lafayette Square to provide diverse hoteliers with improved access to capital. Through...

Cendyn and Amadeus Index Reports Highest Rating in Four Quarters

AUSTIN, Texas—Cendyn’s Sales Intelligence platform, previously known as Knowland, and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. For...
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