W Hotels Announces Global Music Festival
NEW YORK – June 19, 2018 – W Hotels today announced the global roll out of WAKE UP CALL, a signature music festival series...
Happy Hour for Kids? Holiday Inn’s Brand Head Explains
For the second year, Holiday Inn is sponsoring a “happy hour” for its youngest guests. As described by Rebecca Indarte, brand head of Holiday...
Five Front Desk Face-Forward Focus Items to Drive Service Scores
Like the adage "a picture is worth a thousand words," a positive review is worth a thousand room nights for hotels. Good feedback about...
Four Tips for Becoming GDPR Compliant
Ciske van Oosten, senior manager of the global intelligence division at Verizon’s security assurance consulting practice, and John Barchie, senior fellow at Arrakis Consulting,...
What Hotel Guests Really Look For To Stay Connected
Hotel properties can no longer afford to ignore the prevalence of mobile devices and connectivity. Easy-to-access outlets and USB ports for charging solutions aren’t...