Launching Virtual Services in the Time of Self Isolation
As millions of people self-isolate during the COVID-19 crisis, they are searching for ways to connect with experiences and events from the safety of...
Rest and Relaxation: Health Movement Leads to Growth in Hotel Spas
In 2007, CBRE introduced Trends in the Hotel Spa Industry in response to the spa industry’s rapid expansion within hotels and resorts and its...
Creating Coworking-Friendly Spaces in Hotels
Last year, the number of people frequenting coworking spaces grew to 2.2 million, according to projections from the 2019 Global Coworking Survey, and the...
Guests Anonymously Share Secrets at ARRIVE Wilmington’s On-Site Confessional
There is a tiny room tucked into a nunnery-turned-hotel in Wilmington, North Carolina, where guests can anonymously exchange secrets with strangers. In what was...
How Accor’s New Loyalty Program Caters to Evolving Preferences
So, what could be new in loyalty programs? That’s what LODGING wanted to know in speaking to Jeff Doane, senior vice president, sales and...