Four Guidelines for Managing a Successful Hotel Renovation While Keeping Doors Open To Guests
The reasons for renovating a hotel can vary—repositioning the brand, adding capabilities that make the property more competitive, conducting post-disaster repairs, or simply adhering...
Catering to Kids in Hotel F&B
Frozen mozzarella sticks, store-brand macaroni and cheese, overcooked mini burgers, bland spaghetti with butter — kids' menu items served on nondescript white plates are...
Marriott’s Julius Robinson on Loyalty and Legacy
Julius Robinson, who is currently Marriott International’s senior vice president of classic premium full service brands, might be something of a poster child for...
Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels
Guest connectivity goes beyond network strength and the fastest WiFi connection. Technology is also allowing hotels to interact with guests on a more personal...
J.D. Power: Quality of Sleep Is Critical To Guest Experience
COSTA MESA, Calif.—If hotels really want to build loyalty and stand out to guests, they need to focus on the bed, according to the...
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Chesapeake Hospitality Names Chris Green President and CEO
Greenbelt, Md. – Chesapeake Hospitality, a third-party hotel management company, announced today Chris Green, chief commercial officer, has been named president and CEO effective...
Terranea Resort Commits to AHLA’s 5-Star Promise
Rancho Palos Verdes, Calif. - Terranea, a Los Angeles oceanfront luxury resort, is continuing its commitment to ensuring the safety and security of its...
America’s 52nd My Place Hotel Opens in Overland Park
Overland Park, Kan. - My Place Hotels of America announced the opening of the brand’s newest location in Overland Park, marking America’s 52nd and Kansas...
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