hotel renovation

Four Guidelines for Managing a Successful Hotel Renovation While Keeping Doors Open To Guests

The reasons for renovating a hotel can vary—repositioning the brand, adding capabilities that make the property more competitive, conducting post-disaster repairs, or simply adhering...
kids menu

Catering to Kids in Hotel F&B

Frozen mozzarella sticks, store-brand macaroni and cheese, overcooked mini burgers, bland spaghetti with butter — kids' menu items served on nondescript white plates are...
Robinson

Marriott’s Julius Robinson on Loyalty and Legacy

Julius Robinson, who is currently Marriott International’s senior vice president of classic premium full service brands, might be something of a poster child for...
Mother and son using a digital tablet - data

Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels

Guest connectivity goes beyond network strength and the fastest WiFi connection. Technology is also allowing hotels to interact with guests on a more personal...
Sleep - guest experience

J.D. Power: Quality of Sleep Is Critical To Guest Experience

COSTA MESA, Calif.—If hotels really want to build loyalty and stand out to guests, they need to focus on the bed, according to the...

Most Popular

Chesapeake Hospitality Names Chris Green President and CEO

Greenbelt, Md. – Chesapeake Hospitality, a third-party hotel management company, announced today Chris Green, chief commercial officer, has been named president and CEO effective...

Terranea Resort Commits to AHLA’s 5-Star Promise

Rancho Palos Verdes, Calif. - Terranea, a Los Angeles oceanfront luxury resort, is continuing its commitment to ensuring the safety and security of its...
overland park

America’s 52nd My Place Hotel Opens in Overland Park

Overland Park, Kan. - My Place Hotels of America announced the opening of the brand’s newest location in Overland Park, marking America’s 52nd and Kansas...

Our View