J.D. Power: Quality of Sleep Is Critical To Guest Experience
COSTA MESA, Calif.—If hotels really want to build loyalty and stand out to guests, they need to focus on the bed, according to the...
Wyndham Rewards Adds La Quinta, New Member Benefits
PARSIPPANY, N.J.—Wyndham Rewards today announced the addition of new program benefits for its more than 70 million enrolled members around the globe—including the introduction...
Hyatt Adds Thompson Hotels To Loyalty Program
CHICAGO—Hyatt Hotels Corporation announced the introduction of Thompson Hotels as the first former Two Roads Hospitality LLC brand to join the World of Hyatt...
Wyndham Rewards Announces Expanded Services and New Features
This morning, Wyndham Hotels & Resorts announced the launch of several new features for their Wyndham Rewards loyalty program. Based on the needs of...
Study Shows Book Direct Campaigns Strengthened Growth of ‘Brand.com’
Rockville, Md.—An updated Kalibri Labs report released today—Book Direct Campaigns 2.0: The Costs and Benefits of Loyalty 2018—provides conclusive evidence that the loyalty member...
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BWH Hotels’ Soft Brands Empower Independent Hotels with Global Strength
As travelers increasingly seek authentic, locally inspired experiences, BWH Hotels is meeting the moment with a diverse portfolio of soft brands that blend individuality...
Waldorf Astoria New York to Reopen After Renovation
NEW YORK CITY—Waldorf Astoria New York offered the first looks at a restoration of the hotel’s architecture with new designs. The property, which closed...
J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile...
TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North...
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