WalletHub Names Best Hotel Loyalty Programs of 2018
WalletHub has released its 2018 Hotel Rewards Report evaluating loyalty programs at the 10 largest U.S. hotel chains. The personal finance website compared 21...
USA TODAY Names 10 Best Hotel Loyalty Programs for 2018
USA TODAY recently released its 2018 list for the 10 best hotel loyalty programs. To determine the winners of this year's USA TODAY 10Best Readers’ Choice...
WorldHotels CEO Josh Lesnick on an Alternative to Soft Brands
Soft-branded properties are designed to appeal to consumer demand for a more unique lodging experience. With the growth of soft brands, independent luxury hotels...
Six Missteps to Avoid When Capturing and Actioning Guest Feedback
In today's economy, consumers are highly informed and offer loyalty to brands with certain expectations for communication between brands and their customers. In this...
Why Direct Booking Maximizes Data, Loyalty, and Profits
As hotels struggle with rising costs, many are redoubling efforts to have customers book direct to cut out not only the fees associated with...
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How Technology Can Help Hotels Adapt to Changing Group Business Needs
Group business for hotels has changed dramatically in recent years. To meet the evolving needs of this segment and to remain competitive, hotels need...
UrVenue and Club Med Develop Group Itinerary Builder
CHARLOTTE, North Carolina—A new tool developed by UrVenue and Club Med has been unveiled at HITEC 2024. The Group Itinerary Builder provides a way...
Amadeus Incorporates Gen AI Into New Chatbot Offering
Amadeus detailed plans to incorporate Gen AI into a new chatbot for its business intelligence suite, debuting with Agency360+. The Amadeus Advisor chatbot by...
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