Palmer House Gives Travelers Opportunities to Connect
Palmer House, a Hilton Hotel, has been catering to travelers in downtown Chicago for more than 140 years. With a long and lush history,...
Extended Stay America Delivers Instant Gratification to Loyal Customers
Loyalty programs centered on racking up points over time are not cutting it in today's world of instant gratification, according to a survey conducted...
Resort-Inclusive Concept Prevents Sticker Shock at Checkout
While a relaxing resort vacation can send guests into a state of euphoria, their happy mood can quickly turn sour at checkout when they...
Hotels Take Steps to Attract the Chinese Traveler
More than 2 million Chinese travelers are expected to visit the United States in 2015, spending $14 billion. By 2018, the Chinese tourist will...
The Benefits of a Wellness Concierge Program
The Grand Hyatt San Francisco started its wellness concierge program in June as a way to connect guests to their favorite (or a new)...