J.D. Power: North American Hotel Guests Want Pre-Pandemic Amenities Back
Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily...
Uber for Hotel F&B: Live! Casino & Hotel Outside D.C. Rolls Out App-Based Drink...
Door-to-door delivery services in food, transportation, and groceries are more ubiquitous than ever before. The hospitality industry has been tapping into this trend of location-...
Six Things Hoteliers Should Know About Serving Guests With Sensory Needs
People with sensory issues—that is, people who struggle with receiving and responding to information coming from their senses, including bright lights, loud noises, and...
Hotels Embrace Technology and Innovation in Fitness Programs
A recent study by Cornell Center for Hospitality Research found that even though 46 percent of U.S. travelers intend to hit the hotel fitness...
Enhancing Check-in and Loyalty with ID Verification Solutions
There’s no weariness quite like the fatigue and impatience that sets in at the end of a long day of travel. You’ve made it...