Biometric Benefits

When away on vacation, it is often a hassle to keep track of credit and debit cards. Travelers have the ability to leave these...

Wyndham Launches Spa-Inspired, Eco-Friendly Bath Amenities

PARSIPPANY, N.J.—Wyndham Hotels and Resorts has launched a new bath amenity program designed to elevate the guest experience while also supporting the brand’s commitment...

Flexible and Functional

In today’s high-tech world, more and more hotels are offering business travelers sleek and flexible meeting spaces equipped with the latest technologies. That is...

TripAdvisor Survey Reveals Top Hotel Amenities

NEWTON, Mass.—TripAdvisor announced the results of the TripBarometer Truth in Travel Survey, which reveals the hotel amenities and services U.S. travelers find most and...
Hotel Fitness—Credit: Scott Campbell

Hotels Embrace Technology and Innovation in Fitness Programs

A recent study by Cornell Center for Hospitality Research found that even though 46 percent of U.S. travelers intend to hit the hotel fitness...
Groundbreaking Tech

Ahead of the Curve: Groundbreaking Tech

Nearly everyone has seen commercials for Amazon’s Echo. And most will admit they’re impressive. With the use of a simple “wake word”—“Alexa”—the voice-activated digital...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Mountain Lake Lodge

Mountain Lake Lodge—Home of ‘Dirty Dancing’—Makes a Renovation Comeback

Located on an extensive 2,600-acre nature preserve in Pembroke, Va., Mountain Lake Lodge has an interesting history, to say the least. Opened in 1851 and purchased...