TripAdvisor Survey Reveals Top Hotel Amenities

NEWTON, Mass.—TripAdvisor announced the results of the TripBarometer Truth in Travel Survey, which reveals the hotel amenities and services U.S. travelers find most and...
Service scores / guest satisfaction / J.D. Power

Five Front Desk Face-Forward Focus Items to Drive Service Scores

Like the adage "a picture is worth a thousand words," a positive review is worth a thousand room nights for hotels. Good feedback about...
Canopy by Hilton - pet friendly

Hotels Get Creative with Pet Accommodations

This month, several hotels rolled out new programs to accommodate guests’ furry friends. From special welcome gifts to canine in-room dining options, these newly...
Forbes Travel Guide

Forbes Travel Guide Names 2018 Best Hospitality Brands

ATLANTA—Forbes Travel Guide this week announced its 2018 list of the top service and amenity providers for each segment of the hospitality industry. These "Brand...

Aloft Brand Debuts in Silicon Valley

STAMFORD, Conn.—Starwood Hotels & Resorts Worldwide announced that its Aloft brand has debuted in Cupertino, Calif. Aloft Cupertino is the brand's third hotel in...
Larry Steelman — Cox Business

Q&A With Larry Steelman of Cox Business

LODGING caught up with Larry Steelman, vice president of new business ventures at Cox Business, to discuss integrations, voice technology, and more in the...
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Four Seasons Hotels and Resort - Fortune Best Companies to Work For

Five Hotel Companies Among Fortune’s 100 Best Companies to Work For

Five hotel companies made the recently released 21st annual Fortune 100 Best Companies to Work For list, which is based on surveyed employee ratings...
Linens

What Are Your True Variable Costs Per Occupied Room?

Knowing the average, actual costs incurred per occupied guestroom enables a manager to make more prudent pricing and marketing decisions and to monitor expenses....
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Hotel security

12 Ways To Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
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