Expedia Launches First Action for Google Assistant
Nearly one in five U.S. adults have access to a smart speaker and adoption of these voice-powered devices has grown to 47.3 million adults...
Perks Increasingly Expected as the Norm
Overall customer satisfaction has improved for the fourth consecutive year, but a new study from J.D. Power has discovered that as hotel guests increasingly...
Five Front Desk Face-Forward Focus Items to Drive Service Scores
Like the adage "a picture is worth a thousand words," a positive review is worth a thousand room nights for hotels. Good feedback about...
Gen Zers and Millennials are More Driven by Travel Perks than Older Generations
Dallas - Gen Zers and millennials are twice as likely as their older counterparts to consider perks as the most significant factor when selecting...
Four Things Hoteliers Should Know About Grab-and-Go F&B
Of all the disruptions the hotel industry has borne since the start of the COVID-19 pandemic, one of the biggest was the upending of...
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CBRE: RevPAR Growth Predicted to Improve in the Second Half of 2024
DALLAS, Texas—CBRE expects revenue per available room (RevPAR) growth to improve in the second half of 2024, following a weaker-than-expected first quarter. CBRE’s latest...
Embassy Suites by Hilton Huntsville Completes Renovation
HUNTSVILLE, Alabama, and ALPHARETTA, Georgia—The Embassy Suites by Hilton Huntsville has completed a two-phase, multimillion-dollar renovation. A sky bridge connects the 295-key hotel to...
Wyndham Hotels & Resorts Appoints Amit Sripathi Chief Development Officer
Wyndham Hotels & Resorts appointed Amit Sripathi as chief development officer reporting to the company’s president and CEO, Geoff Ballotti. Sripathi will lead Wyndham’s...
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